Privacy policy
Privacy Policy — Honey Pup
Last Updated: May 2026
Welcome to Honey Pup (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit or purchase from Honey Pup, we may collect the following information:
Personal Information
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order details
Device & Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
- Referral sources
Marketing & Communication Data
If you opt in to marketing, we may collect:
- Email engagement
- SMS interactions
- Purchase history
- Cart activity
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and customer experience
- Prevent fraud and unauthorized activity
- Send promotional emails or SMS messages (only if you opt in)
- Offer optional digital services such as shipping protection or warranty coverage
3. Payments
Payments are securely processed through third-party payment providers. We do not store full payment card details on our servers.
Your payment information is handled according to the privacy policies of the payment providers used on our website.
4. Shipping & Order Fulfillment
To deliver your order, we may share necessary information with shipping carriers, fulfillment partners, and logistics providers.
This may include:
- Name
- Shipping address
- Phone number
- Order details
5. Digital Products & Upsells
Honey Pup may offer optional digital add-ons such as:
- Shipping protection
- Extended warranty coverage
- Priority processing
These services are tied to your order information and may require us to store and process additional purchase-related data.
6. Marketing Communications
If you subscribe to our marketing:
- We may send promotional emails or SMS messages
- You can unsubscribe at any time using the unsubscribe link or by contacting us
We do not sell your personal information to third parties.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Personalize advertising
Third-party services such as Shopify, TikTok, Meta/Facebook, and Google may also use cookies for analytics and advertising purposes.
You can control cookies through your browser settings.
8. Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your data
To exercise these rights, contact us at:
10. Security
We take reasonable security measures to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.
11. Third-Party Services
Our website may contain links or integrations with third-party services such as:
- Shopify
- Payment providers
- Analytics tools
- Advertising platforms
- Shipping partners
These third parties have their own privacy policies and practices.
12. Children’s Privacy
Honey Pup does not knowingly collect personal information from children under 13 years old.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
Honey Pup
Email: honeypup2026@outlook.com
Website: Honey Pup